Fill out the form below to see the status of your order. For security reasons, no personal information is presented by checking your order status.
What is a VictoryTailgate.com Gift Certificate? A VictoryTailgate.com Gift Certificate takes the guesswork out of gift giving. Your friends and family can find and customize exactly what they want.
Do you have a physical gift certificate? Your gift certificate will be emailed to you as a PDF file so you can print it right way. Upon request, we can also mail it to the address you provided when you ordered.
How do I redeem my gift certificate? You can redeem your gift certificate by placing your order by phone.
What products can I purchase using a gift certificate? You can purchase any product we sell on our website. The only limitation is that you can't use your gift certificate to buy another gift certificate.
How do I use my gift certificate to purchase products? You will be asked to provide the gift code printed on your gift certificate.
How can I check the balance of my gift certificate account? You can check your gift certificate balance by email or phone.
Does the gift certificate expire? No, we do not place an expiration date on your gift certificate.
Can I use multiple gift certificates when making a purchase? Yes, feel free to use as many as you want.
Can I use a gift certificate and another form of payment in the same transaction? Yes, you can pay for your order using both a gift certificate and a credit card or PayPal.
Can my gift certificate account be redeemed for cash? Yes, you can request to have you gift certificate balance converted into a check if the balance is $10 or less by contacting Customer Support.
How do I know if a gift certificate I purchased has been emailed or shipped to the recipient? You can track whether or not your gift certificate has been sent by going to the Order Status Page.
What can I do if I haven't received my gift certificate? Gift certificates are emailed to you within 1 business day from the date ordered. For email, be sure to check your junk and spam folders. If you haven't received your gift certificate, you can contact Customer Support to have it resent.
Can I customize a gift certificate? Currently, you can customize your gift certificate by adding a personal message to the recipient. Just add your message to the comments section during checkout. If the message does not fit into the section on the gift certificate we will print out a separate sheet and include your message with the certificate.