What are your delivery times?
If you need faster shipping please contact us. There are always exceptions to the rules. We can work with just about any deadline!
How much does each regulation size bag weigh? The ACA dictates that each bag be between 14 & 16 oz., but our bags weigh between 15 & 16 oz. for more consistent play.
How much does each board weigh? Regulation size boards weigh 27.4 lbs each (painted frames w/ overlay), Tailgate size boards weight 21.4 lbs each (painted frames w/ overlay), and junior size boards weigh 5 lbs each (laminate top with bare frames and no overlay). Weight for all sizes includes legs, nuts & bolts.
What are the specs on the carrying cases? If I did not buy my boards from you will they fit? The carrying cases are made to fit our boards, so we cannot guarantee it will fit boards not purchased from Victory Tailgate. Our carrying cases are currently 48" x 25" which holds our standard boards and bags. If you have created a board set on your own make sure that it is within those dimensions as the material does not give much leeway. We can also create custom-sized bags for an additional fee.
What if my university is not listed on your Collegiate Teams Category? The colleges shown on our website are the current schools with which we have a licensing agreement.
Can you put two different boards together? Yes we can! Just let us know the specific board designs you would like to put together, and we will create a custom link for you to finalize your order.
I want to customize the boards with my company logo; can I see the design before I make payment? Yes. Please just send your logo in an EPS, AI, or vector file to firstname.lastname@example.org with the design details, we will send you a mockup shortly.
What is the turn-around time for custom boards? Board sets only take a 3-5 business days to create, and once they are finished it will be another 1-5 business days to ship, depending on your location. If your deadline is approaching quickly, let us know and we will do our best to accommodate it. We also offer expedited shipping as well as rush production fees.
Do you accept purchase orders? Yes. You can either fax or email us a signed copy of the items you want to purchase, along with a contact number and email.
Do you accept tax exempt orders? Yes. Please send us your tax exempt certificate and we will honor it. Note that sales tax is automatically exempt on orders being delivered to any state other than Florida.
Can I use my FedEx account number to ship? Yes. Please provide us with your FedEx account number and we will be sure to include it for shipping costs once it ships.
Can you ship a set to an APO or FPO address (military base) No, we do not ship to APO or FPO addresses at this time.
Can I just buy prints? Yes. We charge $75 for vinyl overlays and $10 for shipping. We can sell almost all of the designs currently on our site except for the collegiate board sets, which must be purchased on a full board due to the licensing agreements.
How do I become a dealer? How do I get dealer pricing? A dealer application can be found on our website, on the bottom left-hand side. Once you submit the application, we will get back to you within 24-48 hours. If you are approved, we will provide you with pricing and a dealer login/password to make all future orders.
Can I add any customization to designs you already have created? Yes. We can make changes to our specialty designs; please note that additional fees may apply, depending on the level of detail. We cannot make any changes to collegiate designs.