Production Questions

What are your production times?

  1. Cornhole Game Sets: All custom/ licensed/ speciality cornhole sets are produced within 5 business days.

  2. Primered & Unfinished sets ship out within 1 business day.

  3. Custom logo and corporate game sets will take 5 business days to produce after your design is finalized.

  4. Engraved Tumble Towers take 1-3 business days to produce.

  5. Made to order accessories (such as custom team bags and carrying cases) will take 5 business days.

  6. All in-stock items will ship same day as long as the order is placed before 2 PM EST. (Ex. solid color bags, plain carrying cases, non-engraved Tumble Towers, unfinished boards, light sets, etc.)

What is the turnaround time for custom boards?

The length of the mockup process does vary from client to client. How long the process takes depends on how many revisions are needed before we receive a final approval. After we receive approval and payment, production time is 5 business days and shipping is 1-5 business days depending on the shipping location. If you have a deadline please be sure to let us know .

*Rush production and expedited shipping may be required depending on when the design is finalized in order to make your deadline.*

What's the difference between rush production and expedited shipping?

For some of our products, we offer a rush production service that you can choose to add on to your order before your items are added to the cart. You’ll get a pop-up window that will ask you if you’d  like to add the service or decline. Our rush production service prioritizes your made-to-order items to be ready to ship within 24 hours (if ordered before 2PM EST) instead of our standard 5 business days. Your order would then ship the standard transit time to the location.

Expedited shipping is a service we quote through FedEx to express ship your order. This is a guaranteed service that delivers your package to your location by a set date and time. Please note that board shipping prices can range from $100-$300 depending on the rate chosen for express shipping.

How are your boards produced?

We used a process called direct-to-board, or UV printing.  The design is printed in Digital HD, installed into the face of the game. Since we do not use wraps or vinyls, we do not seal or clear coat the surface of the boards.

Shipping Questions

What are your shipping times?

After production of the order is completed, the items are ready to ship in Orlando, Florida. Transit times are 1-5 business days depending on what state your order is shipping to. Please click here for updated shipping time frames.

Can I use my account number to ship?

Yes, but we can only ship via a FedEx account. We will need your account number provided to us when creating your order. Please note that if choosing to use your account number, we will not be able to estimate what FedEx will charge for the shipping.

Can you ship a set to an APO or FPO address (military base)?

Yes, however, we can only ship tailgate sized boards, the shipping is $90, and the warranty is voided due to the distance they will travel. Please contact us directly to place your order instead of ordering directly on the website.

Product Questions

How much does each regulation size bag weigh?

Our bags weigh 14-16 oz per bag in accordance with the guidelines of the ACA (American Cornhole Association).

How much do the board sets weigh?

Regulation board sets weigh about 62 lbs. Tailgate size board sets weigh about 56 lbs.

What are the specs on the carrying cases?

Our carrying cases are special made to fit our regulation and/or tailgate sized boards. The dimensions of the regulation case are 49x26x10 inches and for the tailgate size case are 38x26x10 inches. The straps measure 60 inches.

I purchased a custom order. Where do I send my logo?

You can send your artwork and any design details to our customer service email found on the Contact Us  page. We'll forward your design over to our graphics department where they'll create a mockup for you to view and approve. We'll need an approval on any custom and personalized orders before we begin production.

Can you put two different boards together?

Yes! Please call or email us with the two SKU numbers you're wanting to put together. We'll need to create your order manually for you.

I want to customize the boards with my company logo; can I see the design before I make payment?

We require our customers to place their orders first on the website and then we will send you a mockup for approval, we do have a money back guarentee if you are not satisfied with the design before production begins. 

https://www.victorytailgate.com/other/custom-corporate.html

Can I just buy the prints or wraps?

Unfortunately, we no longer sell just the wraps or vinyls.  

How do I become a dealer?

We'll need you to first fill out our Dealer Application. Once our sales department has had time to review your application, they will contact you regarding the status. If approved, they will provide you with a dealer login and information on how to place orders.

Can I add any customization to designs you already have created?

Yes. Our specialty designs are created by us, so we have the freedom to change them to your liking. Additional fees may apply for the service. However, we cannot add any customization or changes to our brand name or licensed sets.

Payment Questions

What methods of payment do you accept?

We accept all major credit cards: Visa, MasterCard, American Express, Discover. We can also accept checks as a form of payment but production will not begin until the check received and processed.

Do you accept purchase orders?

Yes. Any order that a customer is requesting to pay with a PO must first be approved. You can send your PO request to our customer service department and the representatives will be able to forward your information to the correct sales representative.

Do you accept tax exempt orders?

Yes. We'll need your tax exempt number provided to us when ordering. Please note that we do not charge tax on orders shipping outside of Florida.